- Solution packaging
- Modularity
- Ethernet connectivity with QoS
- Power failover
- Recorded announcements for callers: Music on Hold (MOH)
- Deployment options
- IP phone support
- PVDM support
- Integrated call processing
- Integrated voicemail and automated attendant
- PSTN interfaces support
- Cisco Unified SRST
- Cisco IOS Software Firewall
- SSL
- Onboard VPN encryption acceleration
- Network Admission Control (NAC)
- Multiprotocol Label Switching (MPLS) VPN support
- IPS
- Advanced application inspection and control
- Cisco Easy VPN remote and server support
- DMVPN
- GET VPN
- URL filtering
- Standard 802.1x support on integrated switching
- Network Address Translation (NAT)
- Integrated Channel Service Unit/Data Service Unit (CSU/DSU), Add/Drop Multiplexers, firewall, modem, compression, and encryption
- Cisco IOS IP Service-Level Agreements (IP SLAs)
- Cisco IOS Software warm reboot
- CiscoWorks support
- Cisco AutoInstall
- Cisco IOS Embedded Event Manager (EEM)
The Cisco 1861 Integrated Services Router, which is part of the Cisco 1800 Series Integrated Services Router portfolio, is a unified communications solution for SMBs and enterprise small branch offices that provides voice, data, voicemail, Automated-Attendant, video, and security capabilities while integrating with existing desktop applications such as calendar, e-mail, and customer relationship management (CRM) programs. This easy-to-manage platform takes full advantage of business-class, proven unified communications technologies and supports flexible deployment models based on your needs - a wide array of IP phones, public switched telephone network (PSTN) interfaces, and Internet connectivity.